Mike Smith Buick GMC
Dealership Sales Review
Today my husband and I went to Mike Smith dealership to purchase a car. We were specifically looking for a Pontiac G6 and kept browsing. As we were looking around a woman approached us and asked us what we were looking for and I told her the Pontiac G6(thinking maybe she would point to where it was). So she walks over to some man and said he will be right with you. Now remember, I didn't ask for him the woman assumed I wanted help. He came over and introduced himself as Albert. He asked again what we were looking for and I said again the G6, I want to take a look at it and if I like it MAYBE take it for a test drive. I also stated that I still had a few other vehicles I wanted to look at before I made my first purchase. He started walking and said lets go take a look. We got outside to the parking lot, not even to the car and he asked if I was looking for a new or used car and I said it just depends on the pricing. He said if I'm not looking to buy today hes not going to waste his time taking me for a test drive. I'm sorry but I have never known anyone to just pick out a car without even looking at it or driving it and say oh I'm going to spend my 25,000 dollars on this car. I had intended to purchase a car considering mine isn't running to well but its looks like they lost my business. The man was very rude, and I told him he didn't deserve my business since he wasn't willing to help me with my car purchase. Can you believe he had the nerve to say thank you to me.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No