Basil Toyota

I don't like to do negative reviews, but the Service I received Saturday was TERRIBLE at Basil Toyota in Lockport, NY. First, I had to put up with grief in honoring an oil change coupon for $49, being told that I would be charged for oil if it went over 5 quarts, and i knew the Corolla took less than 5 quarts. Second, I was told about a broken battery mount that a competitor broke when they striped a bolt and they told me they repaired. Third, when my inspection sticker was removed, AGAIN, Basil scratched the windshield side molding, like they used the big bar to remove the sticker instead of a razor blade. Some other observations, Basil didn't top any fluids, didn't honor a windshield wiper coupon for $5 and I just had the windshield wipers replaced with Trico Winter Blades, so my thought did Basil rip the blade? My opinion in all this is that Basil is desperate for money, and they will do anything to get it.