Basil Toyota

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Basil Toyota
6157 S Transit Rd, Lockport, NY 14094 (map)
Today closed
Sales Rating
(44)
Recommend:
Yes (9) No (1)
Service Rating
(14)
Recommend:
Yes (0) No (1)
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Dealership Sales Review

sales Rating
Basil customer satisfied in 3 previous purchases
Written by Big Mac attack on 11/16/2024

Failed to deliver 2nd set of keys. Heard numerous excuses-still no key. Iwanted splash guards installed before delivery-was told they would have to be ordered when they were in stock. I was sold splash guards after sale. They’re in my trunk still to be installed.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
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Basil Toyota on 11/23/2024
Dealer Response
We are so sorry you didn't receive the service you should have. We have let management know and they should be in touch.
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