Basil Toyota

Mike Gallivan did an excellent job selling me this Tacoma. He stayed until 10:00 pm to make sure I knew how to use the technology on this truck before I left even though the dealership closed at 9:00pm. Unfortunately the truck was not properly detailed as I requested. Stains on front seats were not cleaned and I don’t think the truck was waxed. Texted Mike when I got home and he immediately called me at about 10:30pm to assure me it would be taken care of. Mike went above and beyond the call of duty to insure I was satisfied. Lack of response from your General Manager and Sales Manager to emails they sent to me and I responded back to them surprised me considering the lengths Mike went to to get this deal done. Mike Metz in Finance was also very good