West Herr Ford Hamburg
Dealership Service Review
West Herr Is always outstanding. No matter what dealer u go to they handle any service, warranty, sales, questions or concerns and educate you on the proper care and new vehicle operation of the technology equipment . I have never had anything less than exceptional service and these employees are like my friends and family. U dont get the run around, pressured in any way. Always treated with respect and valued. Employee turn around in the service, collision and management is extremely low in the decades I been with them. They just might move to a different location. Or retire. However, the new employees are trained with the same motto and in time will be seasoned if not all ready to carry on the exceptional customer service and knowledge as the employees that been there forever. Thank u West Herr and each employee that assists me with my vehicle needs. You all are great ! I always recommend my salesman, service and dealership to friends and people who ask me where did i get my vehicle from when out .
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes