North Bay GMC
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Dealership Service Review
service Rating
LACK OF PROFESIONALISM
Written byon 01/16/2019
A Cadillac is a great car but the service at North Bay is very very poor. You have to wait at least 3 weeks to get your car in then they keep it between 2 and 3 weeks to complete repairs. 2 weeks on my first repair and 3 weeks on the second. The technician was very shoddy on the repairs, not replacing all the screws, nuts and bolts. Most repairs are taking 2-3 visits to get a job completed. Other dealerships refuse to do repairs after North Bay starts working on the car. They sell a car at a good price but leave you hanging for warranty repair.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No