Import Masters

If you want to waste your time, call European Masters. Called in on Sunday morning (they are open Sundays, vs Saturdays) and talked to a young lady who told me I would be called back by Alejandro, the sales person assigned to me. That call back happened on Monday after I briefly used the chat function on their website asking again for any Sales rep to be available. And so the typical car salesman tactic start. The advertised price only applies when, ... the dealerfee's (over $1000.00) are non negotiable, but maybe I can do something about it... I can get you a better finance rate than what you have... Alejandro was aware that I am an out of state buyer and that I would put down a security deposit ones we have come to terms with the drive-away price. So I was convinced to possibly finance with European Masters (BMW Bank), so a hard credit inquiry was done (which will reflect negatively on my credit score). The rate was not competitive. I told Alejandro what parameters would work, yet again, I was told to hear back the next day. Overall, it was like pulling teeth to get in touch with Alejandro. So the next day arrives, at 11am I send a text to ask for an update and we actually come to terms. I am ready to place the deposit for a weekend pickup. 10 minutes later I was told the car already sold the day prior. The usual excuses, when there is no security deposit, blah blah blah... we are high volume, yada yada yada. It is clear there is a lack of communication between the sales agents and I question why I had a credit check done in the first place. Maybe, and I am going out on a limp here, if you would advertise with the real price and visibility of add on fee's, ones time wouldn't be wasted!