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Import Masters


269 Northern Blvd, Great Neck, NY 11021 (map)
Today 9:00 AM - 8:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
WORST DEALER EVER
Written by Lomax510 on 12/08/2016

If I could give this dealer 0 stars I would. This has been one of the most miserable experiences in my life- I purchased the most expensive vehicle in the dealership BMW M6. The vehicle was supposed to be under warranty with only 12,000 miles. After I purchased it and took it in for service BMW told me the car was in an accident and the warranty was voided. European Masters failed to tell me about any accidents and the car had a clean car fax. European Masters promised to fix all issues with the car so I brought it back to them for repairs. A month later and I still haven't received my car back, they haven't done any repairs, and they won't return my calls. Now I'm stuck with expensive car payments, and I have to ride the bus. To summarize: 1. Purchased most expensive vehicle in the dealer. BMW M6 under warranty. 2. Vehicle ended up being a lemon - not covered under warranty. 3. European Masters said they would help fix the car, instead they took it held it for a month, preformed no repairs, and now I'm stuck with expensive payments and no car. 4. They have my car and won't return my calls. Worst buying experience of my life. They will be hearing from my lawyers

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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herringchoker on 02/12/2017
Hey! If Carfax said it wasn't in an accident they have to buy it - according to their [non-permissible content removed] ad, anyway. I'd push it into the dealer hard. Isn't there a lemon law in NY? Christ, we even have one of those in Maine and we're still in the dark ages up here.
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herringchoker on 02/12/2017
WOW! After reading the first two reviews of these AHs, I am glad I took the time! Thank you for saving from a fate such as yours. I hope things work out.
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