Cortland Chrysler Dodge Jeep Ram
Dealership Sales Review
I had a good experience buying the car at first. The vehicle had a slight pull to the right when first taken for a test drive. I bought the car on a Saturday and picked up on the following Tuesday. I was told they would take the car to have an alignment done. This was NOT the case. I picked the car up and there was no change. I called a sales manager the next day and had to bring car back in. They did let me have a loaner for a day w the understanding that I had to fill the tank with gas before I returned it . I picked my car up on that Tuesday with barely a half tank of gas. I mentioned this to the sales manager when I brought the car back to be re aligned. He told me that it they would fix the car and put gas in it. Unfortunately that did not happen. The alignment was done but I put gas in the loaner that day then picked my car up and had to put gas in that also. Not a very good experience!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes