Reymore Chevrolet Sales

If i could give no stars I would. We have always recommended everyone to Raymore in Central Square. I will no longer send anyone ever again. Was in an accident in September we took our Travese there, other then the body damage I complained that right after the accident my steering wheel does not sit straight when driving straight (turned to about 10:30 to go straight) my back end is shaking while driving, stearing is loose and just doesn't feel safe. Raymore fixed the body and repaired the rim. I have a full decal down the side that had to be replaced it does not match (not even close) the original side and they sent it out like that. I am having that fixed on my own. They told my car was done and i could come get it. Then asked if they were doing the alignment and figuring out what's wrong, the tech said "you're car is fine and whose paying for it" after multiple times of asking them to look at it again, because it's not fine. I finally gave up, picked up my car and took it else where. I should probably add that Raymore charged the insurance company for an alignment, got paid for it, but did not do it. When I took it to the other shop they immediately verified my claims, on their test drive. Noted that if you hold my stearing wheel straight it pulls hard to the right. Lifted my car and there's a ton of play in the back tire that was hit. A quick glance under showed that my links are broke and the tech himself said that it happened from the impact. If raymore would have done an alignment they wouldn't of been able to with the broken links. This was all an insurance claim and the company even said they would pay for it. Insurance company has been great. Raymore not only sent me out once, but twice with an unsafe vehicle. Because even though the insurance was paying for my rental I couldn't use it while my parts were on order. They said they would have one for me when I dropped my car back off, they didn't so we went threw enterprise (insurance paid for it). They failed to make my car "whole"again. I have plenty of documentation, voicemails, and photos saved. Now I had to submit another claim for the new shop to make my car whole again. The tech at Raymore (cody) acted like we wanted a free alignment, I never told him but we have lifetime alignment for our car. I can get it done for free, and I do it atleast once a year. I'm not asking for things to be done free. Only to fix what happened in the accident. If we have to pay out of pocket for this, we will seek legal council. MY CAR IS NOT "WHOLE" AGAIN. BEWARE! THE SERVICE DEPT HAS DECLINED DRAMATICALLY. The body shop did a great job fixing the rim, paint and body parts