RC Lacy Ford
Dealership Sales Review
I was very hesitant to embark upon the daunting task of shopping for a car on my own and was thoroughly prepared for the fast talking smooth walking salesman. However when I walked into the Lacy Ford Lincoln Subaru dealership I was immediately disarmed by a number of staff who acknowledged my presence with a warm greeting and openness to be of service. It was evident that LFLS employees were professional and well trained to meet the needs of their customers. I was introduced to a knowledgeable salesman ( Chris S), who took the time to listen to my needs, concerns, limitations and what would work best for me. Chris was then able to assist me in exploring various car makes and models that would best meet my needs. I was very excited to select the Lincoln MKX but thought "oh no", I have to deal with the finance guy. Here we go..... However I was introduced to Robert C who prepared my financing. What an awesome, friendly approachable gentleman who immediately put me at ease. He explained all the specifics of financing, warranties and how LFLS could be of assistance in the future. At no time did I ever feel pressured or uncomfortable while test driving the cars or in general discussion about financing. I have purchased three cars in the past at other dealerships who profess to "go out of their way to please you" or "Being the Best", but LFLS has absolutely been the most positive experience I have ever had at a dealership. I would recommend LFLS to anyone interested in having a stress free car purchase. Yes I mean stress free. Definitely worth the trip. Thank you Chris, thank you Robert, and thank you Lacy Ford Lincoln Subaru!!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes