Lexus of Brooklyn

Bay Ridge Lexus has their own set of standards to L/certify a car which falls far below the Lexus Corporation specifications. Dents and scratches, even affecting paint, are perfectly acceptable to Bay Ridge. The salesperson, Abe, reminded me several times that it was a used car and their inspection does not include the vehicle’s exterior. He claims to work at the dealership for 2 years. Is he being fallacious or has he not had the chance to read the L/Certified checklist, yet. After leaving in disgust, I called the GM, Eugene, the next day and he had the 3 inch circular dent in the hood removed. However, he claimed he has no money in the car to repair the paint on the hood or bumper. Really? Then why is this car certified? Dealers like this damage the reputation of Lexus. Lexus Corporation needs to take a more active role in monitoring their dealers or their lax attitude will eventually catch up to them. Such that the L/certification program becomes meaningless.