Brooklyn Chrysler Jeep Dodge Ram

In June 2023, Yes June 2023, I purchased a Jeep Wrangler Rubicon, from Raphael Santiago. In August 2023, the 4xe was in the shop due to electrical issues-It would not start-they changed the battery. In September 2023, it was back and service apparently fixed an electrical sensor. Then in October, while in Long Island it died and I took it a Jeep Dealership there who changed the battery again. In November and December 2023, it is back at Brooklyn Jeep after being towed there a few times. In all of these repairs, do not fix the issue and finally in February 2024, the car is towed to Brooklyn Jeep and the car is still there today. The service manager, Steven Brigham, and his team put the vehicle in storage and did not repair the car until I wrote to Investor Relations and the Board of Directors in September 2024. As a matter of fact, I even have a lemon law claim against Stellantis which is on hold pending a date for judicial intervention at Queens County Court. At one point, after sending hundreds of emails and making a ton of phone calls, I receive a call from the owner and service manager, Zachary Scweibel and Steven Brigham, and I am promised that they would offer me a replacement car if I close my litigation against Stellantis and them. Foolishly, I agree and have my attorney close the case. As expected 5 weeks later, I am told that they will not replace the car and will instead fix the car after it being at the dealership for 15 months. Would you trust that after 15 months of not having the car and they not fixing the car that I will place my family and myself in a car which has serious electrical issues and could potentially place my family in a serious situation or even worse? I have to tell you that they have teased me with replacing this car with a Maserato or Alfa Romeo and as of today, I have nothing. Yes, they have provided me with a loaner car inly because I made a stink and the times that they have threatened to take it I have confronted them and told them that they are not getting their loaner back until I get a working car. In the end, it is now going on 16 months and they have not replaced the car, fixed the car and they refuse to give me a sensible solution. I urge you not to buy from Brooklyn Jeep and instead got to Bayside Jeep under Michael Campanella. He is honest and trustworthy as well as Bob Kennedy his service manager. Never, would they treat you the way Brooklyn Jeep treats their customers. They are looking for money and frankly could not care less about their customers safety and financial nature.