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City World Hyundai


3350 Boston Rd, Bronx, NY 10469 (map)
Today 9:00 AM - 7:00 PM
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Dealership Sales Review

5 out of 5 starssales Rating
Not a very professional dealership but had been taken good care of
Written by lazyrichi3 on 11/11/2010

I had read the reviews below and it was mostly negative reveiws but that did not stop me from believing in them. I had placed a deposit on a used vehicle of theirs that they had just received as a trade in. The vehicle took about 2 weeks to delivered because the title took a little long. Here is my story, When I had first stepped into the show room, I was being greeted by everyone in there. Everyone took care of me. It was the best service I had. I've been into plenty of dealerships and was surprised how they treated me. It felt like I had the word " ATM " written on my forehead. ( I do not look rich and I am only 20 ) When I showed up, the vehicle was not there and they had told me the vehicle will arrived shortly and arrange me to stay in the waiting room. Different people came into the room and had updated me how long the vehicle will take to arrive. When vehicle arrived, i went for two test drives before I had left them the deposit for the car. As I stated above, the title took about 2 weeks to come in and I had called EVERY DAY and everyone had tried to help me. No one blew me off or hung up on me. Told me the situtation if they knew, if they did not, they had told me straight up and did not tell me any BS as stated on previous reviews. After I received the car, I had a couple of problems here and there. ( A used car, what do you expect ) But they were really nice and took great care of me. They had tried their best to fix the problems I had, willing to pull some money out of their budget for me. They even had bought me all season floor mats from ACURA itself. Note* they are $139.99 list. Great people. The finance person tried to sell me the extended warranty but I did not buy it. Even though I am 20 years old, I had been through a couple dealerships with different finance managers and they through in fees of every kind. The other cars I had financed, they had charged me doc fee, prep fee,bank fee etc. They did not even bother trying to make a couple of more bucks on me by adding those BS fees. The only fee they had charged was the $35 doc fee i believe. Which I believe it is reasonable because they are not there to give out cars and not make money, they are there for money. I am trying to get the best deal possible but I also understand that they also need to make money and no one works for free. I believe the problems people had had before was true, not saying it is BS but they are human just like us. Stuff happens. Just like the situation with someone who couldn't received their vehicle they had ordered because of the 2 day snow storm that had damaged the car. For me, the title was delay not because of them, they were just the middle man and had to deal with me calling in every day atleast 2 times a day. Even the sales that did not sell me the car helped me. Not everyone in there are as professional as other dealers but I believe if they have a little more time, they will be just as great if not way better than the other dealers I had been to. No other dealer will give you the service they offer!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

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