Generation Kia
Dealership Sales Review
Rating: -10 Stars My experience with this dealership was incredibly frustrating and disappointing. After contacting them about a vehicle and confirming its availability multiple times on June 18, 2024, I made a 2.5-hour drive to Bohemia, NY. Throughout the journey, I received calls from various personnel, including Jeff, assuring me the vehicle was still available. Upon arrival, I met with Carlos Johnson, the salesperson I had been in contact with. After a test drive, I was ready to negotiate, only to be told by Carlos that the vehicle had been sold. The reason given was that another customer had supposedly placed a deposit while I was on the test drive—a claim that I find incredibly dishonest. This experience has left me deeply disappointed and I would strongly caution others against dealing with this dealership due to their unscrupulous and misleading practices.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No