Star Hyundai
Dealership Sales Review
Yesterday, I purchased a 2009 Hyundai Sonata LTD from Star Hyundai in Bayside, NY. I provided a $100 purchase deposit, and was provided a sales contract with the cars price. I arrived for a physical inspection for my current automobiles trade in earlier today, and was told that they made an error and the car would now be over $2,000 more. Although I was told that the manager approved this contract the previous day, today I was told the approver was not actually a manager. On top of this error, my estimated trade in of $1500-2000 was then decreased to $1000 (the car is in near perfect condition). Basically, the price of the car increase by over $2000 from the contract price written up a day earlier. Finally, the dealerships manager did absolutely nothing to attempt to remedy the situation and was beyond verbally confrontational. After making such an error, I would at least expect the dealership to take some sort of responsibility, and be somewhat apologetic. Instead, I was talked down to and embarrassed. Stay away at all costs!!!!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No