Wayne Mazda

Be extra careful when u deal with sales guys at time of purchase. I came to this facility after having good calls from their online sales staff and reading reviews. I selected car and paperwork began with bargaining on sales price, color selection etc., it took about 4-5 hours with dealership and finally got deal signed. By the time I got everything, I was given one key and said you are done and enjoy your vehicle. I surprised and said only one key? Sales guy was smart and he said sir, check it may be u have another?? Finally, they said we will give u another key as now it is not in stock. I was called about near to a month later and they gave another key and programmed. I figured it had not all the functions which one of my original key has as the trunk open button was not there. Finally, I was even okay and had accepted. Pain started from that point, my car indicator was showing key sign with red light. When I called Service department, one of their executive said u can come and we will check. When I came on my first service, they found key was not working and advised that it is wrong key configured. When I went to sales, they RUDELY Behaved€ and did not helped. When I asked to provide details of complaint authorities, they said they don't have. Finally Sales Manager came and said we can give u another key but you have to pay Program charges. Is this a way Mazda Dealership works??? I would write 5star to the service guys but sales is really worst experience. They write response on review just for response but no positive efforts every made.