Open Road Acura of Wayne
Dealership Sales Review
I have been a long time Honda and Acura customer. Over 20 years I have bought a Civic, an Accord, an MDX and two Honda motorcycles. After visiting this dealer and talking to several of the [non-permissible content removed] salespersons/managers/consultants that work there, I will not only ever buy a car from them, but I will most likely never buy an Acura/Honda car again. I left with such a bad taste in my mouth. This is not the experience a luxury car buyer wants to have - ever... I felt like this was a show with many actors that all had a different angle on how to trip you and get you to buy things you either don't need nor want. I felt I had to negotiate down to an unreasonably high price. I felt that their cheap tricks to get more money out of me were nauseating. Don't they realize that things have changed and people these days have done their research and know what they want to buy and how much they want to spend? I am really sad about the whole experience.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable