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Decozen Chrysler Dodge Jeep Ram


225 Bloomfield Ave, Verona, NJ 07044 (map)
Today 10:00 AM - 8:00 PM
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Dealership Sales Review

2.8 out of 5 starssales Rating
Disapointed/Disrespected
Written by 80man on 06/19/2009

I visited this dealership twice before deciding to make purchase.Everything seemed fine,my wife and I selected a vehicle negotiated terms signed peliminary paperwork and were approved for financing.We were told the modifications to the vehicle (wheels,radio,remote starter) would take a few days,we left a minimal deposit having been approved with tier 1 credit . The salseman called us 5 days later to pickup our vehicle.when we arrived at dealership we were presented with final paperwork,I wanted to inspect vehicle before signing then we were told the remote starter was on back order and we could bring the vehicle back for installation.When I declined to sign any paperwork untill the vehicle was complete, the sales manager thought it was appropriate to chastise me on effects the economy is having on dealerships ,he was most inappropriate and disrespectful.After I spoke to who I believe to be the GM the sales manager came back with a patronizing apology,needless to say we were not able to complete this deal.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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lruccatano on 12/06/2010
This dealership is the biggest scam artist........ I bought my son a car from them, They told me he needed Brakes ( under 12,000 thousand miles) They charge me almost 600.00, when it was covered under the 12/12 I have NEVER in my opion seen a more DISHONEST dealership in my life, do your self a favor, stay as far away from that dealership as you can!!!!!!!!! Oh by the way the car has since been back to the dealership 5 different times, Laurie
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sblock on 12/06/2010
"needless to say we were not able to complete this deal." Why? I am sure that you could have waited a couple of days, until the part was in & could be installed... OR have bought the car, and asked for paperwork showing that the other accessory was paid, and owed to you. BTW, I do NOT work there, and never did - BUT I did sell cars many many years ago, in Essex County, for a small and very honest old-school dealership, and could never figure out buyers. So many were so irrational and hard to deal with. The only thing they ever believed you with, was that when they asked you where the men's room was and you told them...THAT was about the only thing that they actually believed ! It almost seemed like it was worthless to speak to them, at all. I think you just changed you mind on the car, and used that as an excuse to bow out. I sold Subaru in South Orange, NJ
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