Decozen Chrysler Dodge Jeep Ram
Dealership Sales Review
I visited this dealership twice before deciding to make purchase.Everything seemed fine,my wife and I selected a vehicle negotiated terms signed peliminary paperwork and were approved for financing.We were told the modifications to the vehicle (wheels,radio,remote starter) would take a few days,we left a minimal deposit having been approved with tier 1 credit . The salseman called us 5 days later to pickup our vehicle.when we arrived at dealership we were presented with final paperwork,I wanted to inspect vehicle before signing then we were told the remote starter was on back order and we could bring the vehicle back for installation.When I declined to sign any paperwork untill the vehicle was complete, the sales manager thought it was appropriate to chastise me on effects the economy is having on dealerships ,he was most inappropriate and disrespectful.After I spoke to who I believe to be the GM the sales manager came back with a patronizing apology,needless to say we were not able to complete this deal.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No