Jack Daniels Porsche

We just moved to NY few weeks ago and I started looking for a car right away. Negotiated really good deal on 2016 Audi Q5 and was waiting for the paperwork to go through. Jermaine was always very nice, offered to send a pick up car to take us to the dealership. He had the exact car, color and modification I wanted and since paperwork was taking longer than usual he requested a deposit. I gave him my cc info, ss number, filled all the necessary applications and seems like all was in order. Few days later he told me that I need to change my drivers license to NY from Arizona. I checked on the paperwork needed to do just that when i found out that my SS card is missing and I need to order a replacement which will take 3-5 business days to arrive to my apartment. I contacted Jermaine right away, told him that I ran in to a problem and asked if he can hold my car and the deal for a week until I get my ss card replacement and the NY drivers license. He very politely answered me OK. Then my husband called him and asked again to be sure that the deal and the car are safe for a week. The answer was again very positive. As soon as I got my NY dr license I took a photo and sent it to Jermaine. Then called to make sure he got it and to ask what would be the next step. I was told to wait while he will run it by some manager and call me back. No call yesterday, so today I contacted him again to learn that my car and the deal are gone, that there are no more 2016 Q5 lest and that my only option is to get 2017 Q5. If I could afford a 2017 Q5 I would have bought it in the first place. So 3 weeks are gone, there are no more 2016 Q5 to choose from. I called general manager twice today and left 2 messages, I emailed all managers and got no response. All I can think of is that this was bait and switch deal in the first place and the car I was waiting on getting was nonexistent in the first place. My husband contacted bunch of dealerships and hardly anybody has any 16 Q5 left. The inventory they show online is also a big l cause those websites don't get updated. The cars are still advertised but seems to be all sold already. The bottom line is that the time is lost and I have no car.