Jack Daniels Porsche
Dealership Sales Review
Buying a vehicle sight unseen from a dealership requires you to trust that dealership. It is an expensive experiment if that trust gets broken. When talking to Jack Daniels, they described my 2015 Porsche 911 Carrera as absolutely perfect and confirmed it did not have a scratch, chip, dent or pitted windschield. It had 1000 miles (It was listed on their site as having 112 miles, only when we agreed on the price, they checked the mileage of the car they knew so well), so their assessment felt logical and I trusted an official Porsche dealer. Well they are not worthy of my or your trust. The car was delivered (picked up in the morning in the dealership and driven straight to me for 600 miles in a single enclosed car transporter.), when I inspected it on delivery, it was scratched on 4 places, had 2 chips in the hood and the windshield was lightly pitted. The only answer I got when I wrote and called them was: we checked in a clean Bill of Lading. This is a transport issue. I have pictures of the damage, and I find it very unlikely that this happened during transport. Anyway, they leave me standing in the cold, and I have to file insurance claims with the transport company. I did not receive the car they described and I highly doubt that the car they shipped was the way they described it. I would never buy a car again from this dealership. My sales person was Anthony and he was working with the GM, Evan to resolve this. Evan left Jack Daniels Porsche and the exec team seems to be too busy traveling to care about their customers
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No