Dover Dodge Chrysler Jeep Ram FIAT
Dealership Sales Review
I got the Jeep Patriot from this dealer. If I had known that I can cancel the order I will. Here is what happen...I went to test drive and like the vehicle so I decided to buy it. The saleman gave me the price for 2X4 at $16880 after the $500 cashback and $2000 dealer incentive, so I agreed figured to give saleman some credit because he had to make a living, too. I don't mind paying it. But then I started to smell fishy when he said he didn't have a car in possesion. He had to order me the color that I wanted to other dealer, but will required me to put down $1000 to insure that I won't back off since it cost him to move the car. I did that. I waited for 4 days. Finally, the car come and I went to get it on Monday after I got off from work. I went there about a little before 6pm. I had waited for the finance guy until 8 pm. Here come the finance guy name GARY.....BEWARE.....He asked me if I wanted an extended warrantee for 7yrs/100,000miles. I asked him how much....he said....$1248 which I said ok. Then he asked if I need a service contract which cover oil change for 3 years which cost $595....I said no. To cut it short....at the end.....you know ....he just gave you the contract and said....sigh here and here and here and here ...who know how many paper I have to sign. I put down $4,000 cash with trade in $1,000 and $2,500 incentive. Here how it should work, when you trade in your car the deduct of $1,000 should be before it taxed right? He put it after taxed. Then here the worst part, after we finished everything. I look at the contract paper. First line....the price of the car...$19,380... Window Etch..........$289 ( Where this come from, we didn't agree on that, he didn't mention or asked if I need this) Extended Warrantee$1248 Service contract $ 595 (I said no I don't need this, but he still put this in, incase I didn't check the paper) Tire Hazadard $ 285 (again he put this in without mention this to me) Life insurance $303 ( what this coming from, he even sign his name on it for me) So, total after the incentive, down payment and trade in....I owed them about $15500 to finance. During the conversation, he will tried to lure you by tell you about how much your payment will be each month which is about $280. Most of consumer would said it cheap right, but think about it if you don't pay attention you pay another $5000 for those unessary thing they tried to sneak in to make more money. I was so upset. I went back the next day, the guy...GARY....he made face ...you know that he didn't want to see me. I told him to take out everything because he didn't mention the life insurance, Window Etch, and to take out Service contract, Tire Hazadard and even Extended Warrantee...I just want to pay for the price that we agreed the first time. If I can returned the car, I will, too. Then he said ok. Here come the other part that pissed me off again. He not even asked me how long I wanted to finance. He just put 5yrs for 4.99%. I told him I want only 3yrs figured that the interest would be chaeper right????WRONG???? He said the interested would be 5.99% for 3yrs. fincaning. Who's in their right mind get that? I would like to asked the owner of this dealership to check this out for me. The interest for 3 yrs is more than 5yrs....I never heard of that. Now you know, I will never buy any vehicle from this dealer again....and not advise anyone to go to this dealership. Oh, I didn't mention when he said that 3yrs financing is to pay 5.99% vs. 5yrs 4.99%, I throw the cash to him and said never mind the interest, here I paid c
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes