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Dover Dodge Chrysler Jeep Ram FIAT


396 Rte 46, Rockaway, NJ 07866 (map)
Today 9:00 AM - 9:00 PM
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Dealership Sales Review

4 out of 5 starssales Rating
Bought Dodge Journey , no complains so far...
Written by JerseyMaid on 12/02/2014

I was a little worried since I saw a few bad reviews that made that dealership look like terrible choice. Since I saw a few positive too I've decided to give it a try because location was really convenient and we were kind of "in a tight corner" with our car giving up slowly and winter coming. I am happy I did that because our sales person - Jack(Polish BTW) - was really friendly and capable to resolve most of the issues we had due to our little complicated, in several aspects, situation. No pressure on "deposit" even though we had to leave for few hours twice (work issues), willing to pre-negotiate price instead of running back and forth between desk and manager's office (meaningful time saver since for me it's just a game anyway...lol) and few other seemingly just details made us feel much more willing to close the deal at that particular place. Also a financial dept. was a pleasant surprise since we were patiently explained details and additional options, and I was able to adjust some stuff, like for example extension of warranty, to our needs (4 instead of 5 years/100k - important to someone who drives little more on average every year) what lowered our total. We even got some freebies on service. Over all it was much better experience than our last two visits during which we bought new cars. PS I have a strong suspicion that at least two most recent highly negative reviews were wrote by customers who were not really willing to , so to speak, meet in the middle of the road...but still I may be wrong. As to me, I am happy I did not listen and went in to see myself what's up. Different price can be explained and even lowered, and service... from what I was told the first time I bought new car, it can be serviced at any dealership under a warranty. No reason to lose a chance for a good deal on a car and loan...( and working with salesman that didn't lose interest in our questions about a car as soon as deal was closed)

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

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