Dover Dodge Chrysler Jeep Ram FIAT

Bought a Brand New Jeep Cherokee 2014 from Dover Dodge and Jeep, WORST MISTAKE EVER! Since I drove it off the lot the windshield fluid pump/motor was non functional, so I'm not able to clean off my windshield. I took the car in for service thinking it was a quick, easy fix, after all it is a brand new car, but that was not the case. Long story short, It's 3 weeks later and 2 service appointments later, countless phone calls, and still not motor... apparently it's on back order nationwide. Tried calling the dealership to ask about options regarding the above matter, they said they cant do anything that the car is under warranty. So here I am, still driving a car that is supposed to be NEW but is not functional and not safe to drive, and no one at the dealership gives a crap. On top of that I received a bill from the bank for excessive wear and tear for $747, which was supposed to be forgiven by Dover Jeep as an incentive for trading in my old Jeep for a new one and now they DON'T want to have anything to do with that and are telling me that I'm responsible to pay. They have stopped returning calls and never pick up their phone! The only way I was able to speak with someone there was when I filed a complaint through JEEP (the actual company) and they called the dealership and got them on the phone for me. So DON'T waste your time or money, Go somewhere else. The WORST dealership by far with Rude, Arrogant, Careless sales people and managers is DOVER DODGE AND JEEP!!!!