Joe Heidt Motors
Dealership Sales Review
Almost Knocked this guy out. By the grace of god I calmed myself down enough to keep my clenched, shaking fist at my side. So here's what happened. I was looking at the r32 and really liked the car a lot. After the test drive we went inside to talk numbers. I said that my reason for coming in was to get a first look at the r32 and do some real thinking, but that I would probably be ready to pull the trigger on a deal within a week or so. He told me he could hold the car for a week with a refundable deposit of $200. Completely refundable, even gave me it in writing. Because I really liked the car, I figured I would go ahead and leave the deposit. Unfortunately a few days later I found out my fiance would need surgery and that our insurance would only cover about half of the money. I knew that I would no longer be able to buy a new car. I went in today (11/28/08) to get my $200 back. I see this guy standing there. I make it short and sweet and say that I simply want my money back. He starts asking me all types of pushy questions about why that is which i understood on a certain level, its his job. I say its really a personal issue and the sale is no longer under discussion and that I apologize. Then this guy brings the manager, and he starts getting pushy with me. I keep saying listen, i just want my money back and i dont have to explain myself. Greg gives me receipt for my refunded money and then tells me to get the [violative content deleted] outa here and that I'm a [violative content deleted] for asking for my deposit back considering all the help he gave me and then tells me to [violative content deleted], all in front customers on the showroom floor. I was so shocked that I didnt know what to say. I just laughed in his face and walked out and call him an [violative content deleted]. He then follows me out, gets in my face and yells at me again. At this point Im yelling at the top of my lungs and I tell him that if he doesnt remove himself from my personal space immediatly or I will do so myself. He then turned around and went back inside. If you want to deal with [violative content deleted] car salesman who wear cheap cologne and even cheaper suits, then this is your place. Just look out for your own health if you walk out and dont buy one of their cars, because apparently these guys like to engage in fisticuffs when this happens.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No