Princeton Volkswagen

For close to a year, I had been anticipating the introduction of the new Mark VII version of the VW Golf after driving the UK version of it while on a trip to England a year ago. I had been reading everything I could about it but knew that, it only recently having started production for the North American market, I faced a potentially long wait to get exactly what I wanted. After disappointing visits to two other VW dealerships, I met with Matt Rucko at Princeton VW after he replied promptly to my Internet inquiry. I already expected to have a positive experience just from talking to Matt on the phone and my visit in person was refreshingly painless and straightforward. Matt gave me the price I expected for this car with no hidden fees or padding, we agreed to a trade-in price I could live with, and he committed to doing what he could to locate exactly what I was looking for. From that point forward, things happened much faster and more easily than I had dared hope: a little over a week after meeting Matt face to face, I'm now driving my brand new car in exactly the configuration (color, options, etc.) I wanted. Paying for the car, doing the paperwork, going through the features of the car were all quick and I was driving off the lot in no time. As I look back on how quickly things came together and how enthusiastically Matt made this happen, I keep thinking that all car purchases should be this pleasant.