Honda of Princeton
Dealership Sales Review
Got a call from Mike saying they were selling Odyssey 2014 at invoice or below. Explained I had a 2011 lease with 6 months remaining but with 8,000 miles in my favor so I wanted to take share that equity with them and to be applied as a down-payment and they agreed. So Saturday morning went there, met with Matt who reviewed my current lease and validated that the payoff was $ 24,000. Similar certified used vehicles were advertised above $ 29,000. However, the sales man told me that he had good news: they were going to let me get out of my 2011 lease by charging me only $ 500. So basically they were going to pay Honda Financial Services $ 24,000 for the vehicle, collect $ 500 from me and made a profit selling it at about $ 28,500 ($ 29,000 revenue after maybe $ 24,500 cost for buying it from HFS plus car wash and certification). So he was taking my equity and presenting the deal as making me a favor. When I mentioned that he was wrong and that with my previous lease another dealer accepted to share the equity, Joe, the Sales Manager said that it was illegal to sell a car owned by someone else, something that really pissed me off as he was treating me as a delinquent or as a retarded (or both). When I explained to him that what he said was BS as the car was purchased from HFS before selling it, he said OK, but if we do this for you (give you the equity you have on your current lease) would you be willing to pay MSRP?. The only reason I went that day to the dealership was because I received the call from them saying they were selling the car below invoice. This experience was very unprofessional.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No