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Honda of Princeton


987 State Rd, Princeton, NJ 08540 (map)
Today 9:00 AM - 6:00 PM
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Dealership Sales Review

2 out of 5 starssales Rating
Friendly people but beware of "mandatory" option packages.
Written by jeffyb on 06/06/2017

I recently visited Honda of Princeton with the idea of buying a new CRV. The salesperson was friendly & helpful with the test drive, but then quickly informed me that all the Hondas they sell here come with a mandatory $1000 "protection package" (aka a bunch of dealer add-ons to boost their profit). I started having flashbacks to the early 80's. What?? I confirmed this with the sales manager, who gave me a bunch of BS about how valuable all this stuff is (to HIS profit, not to my purchase, of course). I was so turned off that I went straight to my local Mazda dealer, test drove and purchased a new CX-5. No hard sell, no mandatory add-ons. When I add this recent experience to my poor past experience with this dealer's service dept, I would recommend you seek another Honda dealer, unless you enjoy being "taken for a ride" of a different kind.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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bmagnus_hop on 06/12/2017
Dealer Response
We appreciate your time in sharing this feedback, but we are disappointed to hear that you felt that the protection package was not helpful. We strive for 100% customer satisfaction, and we aim to make every experience at Honda of Princeton an excellent one. While we wish we could have come to a deal with you, we are glad you found a vehicle to suit your needs. Please give me a call on my personal cell phone (848-448-4726) if there is anything else we can do for you. -Barry Magnus, General Manager
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