Wayne Subaru

3 hours of negotiation on Saturday and only on "tech" expert who can answer questions re: mp3 player inetgration and iphone usage. Make a long story short. He was no expert since what he said turned out to be wrong. After we bought the car we spent 4 days waiting for them to tell us how to rectify the problems. It took me only 1/2 hour online with a corporate Subaru customer service rep to figure it out. The dealer charged us full price for the "fix" and picking up the car was terrible. There was only one service guy there who couldn't leave the desk so I had to park the loaner and move it "behind the building". And then find my car on the lot because he didn't know where it was. It wouldn't have been so bad except that it was 7pm, dark and cold. I will never go back there again