Paramus Chevrolet
Dealership Sales Review
do not buy a vehicle from this dealership!!! purchased a used gmc sierra from paramus chevy this past monday. on tuesday the check engine light came on and the truck would not shift out of 3rd gear. took to my mechanic to find it was the transmission and told the cost would be $2000 to fix. i called the dealership within 24 hours of the purchase and asked to return the truck given the severe mechanical failure. was told no warranty and as is means nothing we can do. customer service pathetic, especially the salesman and multiple managers, were absolutely useless in helping remedy the situation and were unwilling to at least offer to take vehicle back or contribute to the cost of fixing the vehicle. in addition, told by my mechanic that it needed 2 tires just to pass inspection. the dealership claims to have great customer service and that, and i quote, my commitment to you doesn t end with the delivery of your vehicle. this is just the beginning of our relationship . what a bunch of crap, The sales person i dealt with will not answer any emails or return my phone calls. i was assured by 4 different people at the dealership, including several managers and a member of the service team, that the truck was pristine and in great shape. totally scammed, once they get your money they could care less. do your homework folks and dont get scammed like I did. To boot I drove 100 miles to purchase this truck, what a total waste.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No