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Jack Daniels Audi of Paramus


123 NJ-4, Paramus, NJ 07652 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (0) No (1)
Service Rating

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Dealership Service Review

1 out of 5 starsservice Rating
stay away from this service location
Written by elenageltzer on 02/15/2016

I received terrible service, rude and unprofessional employees, manipulative and lying management. They don't care about your safety. they let me drive in snow storm with defrost button and start engine button frozen. They giving you one diagnosis then based on their circumstances they start blaming you for broken parts. I got my car finally today and find my mirror being loose for some reason. You are calling them to discuss your problem and secretary is the only one who is available to talk to you. All other employees are in the meeting, in the bathroom or have some kind of emergency. Stay as far as you can form this place!!!

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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jdaudiparamus on 05/04/2017
Dealer Response
Thank you for your feedback. We sincerely apologize for your experience. Please contact the general manager to get this issue resolved right away.
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