Jack Daniels Audi of Paramus

Went to pick up my new Audi and was told I had to purchase window etching because the dealership requires it for all leased vehicles. When I got home and called Audi USA they said that dealers do not require etching. I called the dealer an requested a refund. The business manager agreed to refund me $200 for the etching charge but, the check never showed. 15 phone calls later, nothing. The dealer was supposed to get me plates but did not get them before the temp registration ran out. After numerous calls and emails they sent another temp plate. Then that one expired and still no plates. Finally after 5 weeks plates arrived but... the registration what for a different vehicle. Can't drive the vehicle w/o a registration. Waiting several for days, still unresolved. The general manger, never returned my calls nor email. Reached out to Audi USA for help. Hoping they can do. Being a 5 time Audi owner doesn't seem to matter.