Paramus Hyundai

We purchased a 2016 Elantra for my daughter about 4 weeks. I was waiting on getting everything the dealership owed us before leaving our review. The transaction went as expected, we relatively got what we came looking for. The sales rep Rey was amicable, his managers were typical car salesmen (a lot of talk, little follow through). And this was the recurring theme with our experience. The car was presented to us in satisfactory condition (washed and vacuumed). However, it was missing a second set of keys and an owners manual which took weeks for us to get and that was only after numerous calls and follow ups with the rep and dealership. Also, the daytime receptionist needs classes in etiquette. After all she is the first line of exposure a new customer has with the dealership and that experience should be a friendly and welcoming one. Overall, I don't think I'll recommend this dealership. I expected a warm, friendly as most of all responsive team of people. What we got were a bunch of rank amateurs just trying to do deals and move onto the next.