Paramus Hyundai
Dealership Sales Review
Unfortunately, I bought Hyundai Sonata 2013 from this dealership. My troubles started the moment I sighed the contract. Brian G., sales person, has failed to deliver all equipment that I paid for. I talked with him many times and all I got was promises, I never saw my additional equipment and it is been 6 months since I bought the car. Josue A., financial person, and him manager Steven A. have keeping my refund for additional warranties that I cancelled two weeks after I bought the car. It is impossible for me to get my money back. I left many voice mails and sent many emails, but it is impossible to contact them. I am going to launch a lawsuit against this dealer if I do not get my refund soon. This is total nightmare. After this experience I will never buy Hyundai again. Total disappointment. Stay away from these guys.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No