Paramus Hyundai
Dealership Sales Review
I have been really interested in test-driving a 2012 Hyundai Genesis, so I decided to go to Hyundai of Paramus. I took a friend with me and we waited forever to speak with a sales associate even though there were only 2 customers being taken care of. We met a really nice and kind sales associate who let me test drive the Genesis. Following the test drive, they offered me a price which required $2k down(probably the $1495 + first month) and a monthly price to lease that I thought was too high. To counter my rejection, the sales associate introduced me to this other guy who was cold and callous. He wanted to know why I wasn't interested in the deal and I compared his price to a price I received to re-lease with a recognized luxury dealer. He laughed and said that his car was better. I understood his response since he was just defending his car and company. So I asked him to convince me why his car was better than this other luxury car. His response? "Because it has more metal!" I had to keep my laughter inside! Yes, the Genesis is bigger than the Infiniti G, but is that why it's a better and more expensive car? He couldn't provide me with any more reasons, so I essentially left. I'm glad I decided to re-lease with another company and would recommend for those interested in Hyundai to visit other local dealerships that know what they're talking about. "More metal" just isn't convincing enough.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable