Paramus Hyundai

I thought the sales person was very impatience and rushing you to make a decision for a deal on the spot even before he explained the cars to you. He walked away after about 5 mins of short conversation and never bothered to offer a brochure or further explanations of the vehicles. It seemed that he was jumping from one customer to another because the business was obvious very good, We were in the market for a small cross-over vehicle to replace a sedan that was going off lease in November. From the Edmunds and the Hyundai websites, the price of the Tucson seemed very attractive - and we decided to to go to the dealership to better understand the products. It was busy at the dealership when we get there. The receptionist asked us to wait for 10 mins before the sales person showed up. He was obvious a bit rushed and got a little annoyed that we didn't understand that Tuscon and Santa Fe were not cross-over but SUVs. I asked him if he could showed us the vehicles - which were in the parking lot and not in the show room. We could see that he was edgy about my request as it appeared NOT to be something that he wanted to do. In any case, he marched out and my wife and I tried to keep up. He just pointed out the vehicles to us and stood around. Of the 3 SUV lines from Hyundai, only the Tuscon had its doors opened at the lot and he did not want to open the other ones. As we were trying to figure the market positioning of the vehicles, he kept asking us if we are interested in doing a deal. He never bothered to explain anything to us and yet trying to pressure us into a deal - in less than 5 mins after we met him - without even showing us the cars! I eventually told him that we were not ready to do a deal and would like to understand the vehicles better... and he immediately headed back inside the building and proceeded to help another couple. I was very annoyed about this experience with Hyundai and realized how good the sales teams from Acura, Honda, and Sabura were. We also realized why Hyundai is priced lower for the same class of vehicle - by giving a generic services and hiring less than qualified sales / service teams. Now, not only I am willing to pay more for a more luxurious car, but also willing to pay more for able to work with someone to get our questions answered - and helping us to move along the sales cycle. We've now decided to go with Acura RDX - from the sames sales guy that sold our MDX 3 years ago. We are expecting to sign our lease in 2 weeks and it was a pleasure dealing with the Acura people.