Paramus Hyundai

It was my first time purchasing a car. I went to Pramus Hyundai dealership to get a quotation on Elantra and had to dealt with salesman named Paul P. He gave me hell lot of pressure to purchase the car on that day. I clearly told him that I'm just there to get a quotation and he just processed a documentation. I am 100% sure that he knew it was my first time purchasing a car or coming to a dealership. He told me that in order to get a actual quotation, I had to get my credit check and interest rate from financial department. He told me this was the next step and I had to sign the document. I asked him what this signature is about and he told me this signature is just for going to a financial department. So I signed the paper and he asked me if I can make $1000 deposit. He said this deposit is mandatory to get a interest rate. I told him that if the interest rate is not what I'm looking for, I'll have to cancel this deal and get a full-refund. He said OK. I was concerned and felt suspicious. So I asked him several times if this is refundable. And he said "YES, OF COURSE, I SWEAR YOU WILL GET 100% REFUND FOR THIS DEPOSIT." I trusted him. And YES, this was my worst decision of my life. I went to financial dept and got my interest rate. But the interest rate wasn't what I was looking for. So I told him that this interest rate is higher than I thought it would be and I am 90% sure that I'll be cancelling this deal and get a refund. He said "Ok, think more about it at home and call me any time for a refund". So on that evening, I called him to cancel for a full-refund. He kept asking why and I told him it's just the interest rate is too high for me. He told me to come to the dealership to get a refund, so I went. He took my credit card and copied it. I didn't understand why he copied my credit card and not giving me a refund. Then he said I have to talk to my manager before getting a refund. So I got to sit with the manger, Eric B. He comes and he was asking me very rudely, "Why are you cancelling this deal?" I told him that the interest rate is way too high. And he goes "Okay. Just want to tell you that we can't give you a refund. Since we already brought a car from other place, you will be charged for $500 delivery fee and rest of $500, we'll give you our store credit." I started to freak out. They clearly mocked me and under estimated me because I'm way younger than they are. I told him that Paul (dealer) clearly told me that this is 100% refundable. Then he goes "Do you have any proof? Well, he's not a manager. He doesn't have any power to do that. You should have come to me and ask". Can you believe this? Then why are dealers working there to answer customer's questions? He showed me the paper that I signed. It was the paper that Paul told me to sign to get a interest rate. Eric told me that I should have read the papers, so it's all my fault. According to him, since I signed that paper, they can't give me a refund. Paul was sitting right next to me. So I told him "Why are you doing this to me? Do you think I'll let this happening go like this? I'm going to report you and write all the things I gone through on the internet". Then Paul and Eric goes, "Please go ahead. Write a review. We don't mind. :) If you want to bring this to the court, please do so. Since we have you signature, it will be just bit hard for you to go through all this. Eventually, we'll win". I went home and called customer affairs at Hyundai. They told me that what Paramus Hyundai have done to me is illegal and they apologized to me. I have so many more things to say on this review. How they mocked me, all the lies, insulting comments and etcs. I really do hope people will read this review and never go to that dealership. I also found out from that they charged unnecessary things on the contract paper. So please do read carefully. They will add anything to make the price to go up. I don't understand how Paramus Hyundai is still operating. I'm telling you. Dealers at Pramus Hyundai are all the same. It's not just Paul P. and Eric B. I had to fight with all of them. They never apologize. It's everyone. They will rip off your money. PLEASE BE AWARE!!!!!!!!!