Acura of Ocean

Salesman was very nice - but service department and Service Manager were not honest and not very helpful. The battery of my Acura needed to be replaced and although it was within the warranty - they refused to replace it. Even though their website clearly states that their replacement battery includes a 100,000 mile (or 8 year 4 month warranty) - they did not seem to care. I had to pay $190 out of pocket to replace the battery that was supposed to be under warranty. My car has only 36,000 miles and it is 3 years old. I will be notifying Consumer Affairs and BBB. I will end with quote from their customer service agent, "We can talk about this for 4 hours - but the result will be the same - we will not replace your battery." Very nice way to do business.