BMW of Mount Laurel
Dealership Sales Review
While i tried this dealer a few years ago, it was the same experience. Not good. I even mentioned that this time around and the one phone call I did have with them, they seemed to acknowledge that and said they would get the qoute right away and it would not be difficult, etc. Well that never worked out all. The guy took all the info after I called him, said he would be back with me shortly. It never happened. So I called 48 hours later, and still never heard back. So, twice in a row with Mount Laurel is enough form me. Once was enough for my wife, as I learned in dealing with them the second time. I would not use this dealership and would never recommend them to anyone. I am buying the car this week from another dealer who did respond, call, follow up call, provided the quote in hour, etc. I really believe the dealership and their owners set the culture in each dealership. It is sad and dissappointing that this dealership provided a bad experience twice in a row. What else is a customer to believe. Please watch yourself here, something is not right.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No