Medford Ford
Dealership Service Review
Had a great experience dealing w/ Tim in service last week when I brought my 07 F350 desiel in for a leaking fitting from the high pressure oil pump. I seem to always have an uncomfortable & taken advantage feeling coming out of area Ford dealerships but I decided to make the trip up to Medford Ford from Swedesboro where I had bought my first truck ('03 F250) and a great memorable experience. The experience just over the phone was a real one, no pressure, no bull just real person to real person trying to resolve a problem as a team. Got in quick and Tim explained the issue thoroughly w/ out trying to sell me wipers or an oil change. He got me fixed up and back to work faster than I was anticipating. I had a great warm experience buying my 1st truck in '05 and was treated just the same by Tim & the desiel mechanic in service that day. I'll be back again, w/ my desiel F350 & my gas'03 F250 for a real person to person no bull relationship. Sincerely, Joe Bravata (Turf Works Landscaping)
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes