Schumacher Chevrolet of Livingston
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2016 Chevrolet Volt Service
Written by 08/09/2017
onThere have been four recalls since I took possession of the vehicle in June 2016.
The MyLink touchscreen display failed 4 times. I insisted it be replaced and the dealer only reprogramed it. So far, it continues to work.
The car was returned to me after an annual servicing with no oil in the engine. I did not discover this until two weeks later when I ran the engine for the first time since servicing (it is an electric car).
While fixing the MyLink display, two trim pieces were broken. I brought the car in for repair only to learn that parts have to be ordered and I will be requested to bring the car back again for repair!
I am tired of spending time in the dealer's waiting room. When the parts come in, I have requested that they send someone with the parts to my home to replace them there.
This vehicle is the first US car I have had since 1984. I think the Volt is a great concept and I enjoy driving the car. However, these minor problems and mistakes by the service team are starting to remind me of my 1970s problems with US cars. Otherwise, it will be another 30 years before a US auto manufacturer sees me in their showroom.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable