Toyota Universe

We purchased the Rav4 from Eva this past Saturday and she made the entire experience as seamless and fluid as possible. She was transparent, knowledgeable, and welcoming from the beginning. Eva understood our situation and worked with us to find a fair price for the vehicle. She ensured we were drove away with our vehicle satisfied. We had to return the following Monday for paperwork related issues and even though Eva was with another customer, she made sure to check in on us from time to time. She helped us get the paperwork sorted out in a timely manner and answered all the questions we had- directing us to the right people if she did not have answers. Eva went above and beyond both days, staying late to ensure all the little wrinkles were ironed out as to minimize our waiting time. She went above and beyond and we sincerely hope that more customers will be able to experience the excellent service she provides.