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Honda Universe


1085 Rte 88, Lakewood, NJ 08701 (map)
Today 9:00 AM - 8:00 PM
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Dealership Sales Review

2.3 out of 5 starssales Rating
Do NOT Buy Here
Written by marilyn_s on 10/04/2010

I received a settlement from a car that was totaled and wanted to pay cash for a new Honda Accord. I live in NY but got a supposed good deal with Honda Universe by phone. They couldn't tell me the exact price so I couldn't get a bank check. They assured me if my credit was good they would accept a personal check or they would actually deliver the car to me in Long Island as long as I came in to pick out the car and sign the paperwork. Once there, they told me I could finance the car and just pay it off when I got the bill and I wouldn't be charged any interest. I stupidly believed them and took the car home. A month later, I got my bill from Honda Financing, paid it in full, and was charged $156 in interest. Apparently, interest is charged from the day you sign the finance form. They knew very well I'd be charged but lied to me to make the sale. I spoke to Mr. Cubano, the General Manger, and he told me I should have made the first payment, and then paid it in full the following month; then I wouldn't have been charged interest. He explained to me, "that is how loans work." Honda Financing (and common sense) told me that, of course, was not true. I called Mr. Cubano a second time and he repeated what he told me the first time. So either he is very stupid to believe this story or he thinks I am very stupid to believe it. How can a big company like this, hire a man with no integrity. Do yourself a favor. Do NOT buy here. They are all [violative content deleted] from the top on down.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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