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Route 22 Toyota


109 Rte 22, Hillside, NJ 07205 (map)
Today 9:00 AM - 9:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Dealer Lies
Written by jcs on 12/02/2020

I was looking for a new truck and found this one on Edmunds listed at $48,643. The truck was a 2020 Tacoma and I went to the dealer at the end of November (during the normal year end sales events). I inquired numerous times over the phone about the price of the truck to make sure I wasn't making the trip only to bait and switched, and was repeatedly told they couldn't tell me... bad sign but I went anyway. Get to the dealer and I'm told the particular truck I want has a 10k-15k dealer markup!!!!! Tried as best I could to talk them down, was willing to put down a good amount of money, had a trade in, and excellent credit, they wouldn't budge. Their sales manager Omar Awawdeh comes out and continues to try and work a deal. I came in knowing this truck had been on their lot for over 74 days and would need to be cleared out for the new 2021s coming in. Omar wouldn't budge on the markup continuing to try and convince me I cant find a better deal... I'm buying a new 2021 elsewhere for cheaper than their BS markup. Do not trust these guys.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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Route 22 Toyota on 12/07/2020
Dealer Response
We're sorry to hear about your negative experience with us. We'd like to make it up to you. Please feel free to reach out to our Customer Relations Manager, Howard Newman, at 833-988-0701. Thank you.
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