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Route 22 Toyota


109 Rte 22, Hillside, NJ 07205 (map)
Today 9:00 AM - 9:00 PM
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Dealership Sales Review

1.8 out of 5 starssales Rating
Very rough dealership with poor follow up service.
Written by scottandmaria on 12/22/2009

We had trouble with this dealership. They were very rough with my wife, heavy handed, trying to force her to buy things she didn't want, Not returning polite phone calls. Slipping in extra costs into the fine print, and making promises with no attempt to keep. This was true of the salesman, the closer, and the manager Vinny. I'm sorry to say that I throught they would follow up on things, but don't. Can't recommend this dealership. If you are a woman, don't go alone, because they will take you for a ride, and if you try to rectify things after, they won't answer your calls or make an effort to help you.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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scottandmaria on 12/06/2010
Well, After we wrote this review, and sent an email to Toyota, they got back to us promptly and resolved the lingering issue. In fairness, the management was polite, but just didn't act on our concerns. Finally, they acted, but needed some incentive. So, all's well that ends well.
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