Route 22 Toyota

I got to them through the Costco Auto program and I was told I got a great deal, $250 below invoice price. Great. I confirmed the exact model and add-on options and price before I went there. So what happened after I arrived their showroom and met the sales person? I was told they don't have the exact car but they have the model with upgraded options. Fine, I can live with the upgraded options as long as they are useful. But immediately I found out, first, they want to charge an additional $349 documentation fee which was not told to me over the phone, second, with the exact model and add-on options, their "invoice price" is about $500 higher than other dealers including the quote from Costco Auto program web site which is provided by the "participating dealers". They tried very sincerely to explain to me that it was the true invoice price from the manufacturer because you see, they got some add-ons. When I showed them on the their computer the invoice price quoted from the Costco Auto program web site with the add-on options, the manager stared at the screen for a couple of minutes trying to find out something to be wrong but he couldn't. Finally, he seemed really irritated and told the sales person "we do not honor the Costco price" and left. Very rude. I called Costco Auto program asking what's going on with the "invoice price". The representative and manager explained to me that every dealer has its own invoice price because every dealer pays the manufacturer different advertisement fee, local fee, government mandatory fee, holdback fee, blah, blah. I thought the holdback is the cashback money the manufacturer pays the dealer, right? I didn't expect the auto market got super hot in this poor economy that dealers got so much money to save the auto industry and had to pay the manufacturers cashback in order to sell their cars. My fault. But I guess the CSR was citing her notes and did not know what she was talking about. I forgot to mention that the sales person played innocent and insisted that he never heard about scrap value and insisted there was no such thing of scrap value when I told him I have a clunker to trade in. When I showed them the CARS.gov web site, the manager got an attitude and told me he needed to check the engine of my clunker, test drive my clunker, "up hills" and "down hills", to check everything is fine before he can take my clunker. Are they trying to break the law? I finally bought the new car from another dealer, without the Costco Auto program, for about a thousand $ less than the great deal Route22 Toyota and Costco Auto program had offered to me(yes they switched the offer). I understand that the dealer needs to make money, and those people from the Costco Auto program needs to share the profit from the dealer to get their paychecks. They can sell cars for whatever price they want to either informed or uninformed customers. I have no problem with that. I just wish them be honest and upfront and not to waste my time and waste their own time, and not to cheat on people like they were idiots.