Route 22 Toyota
Dealership Sales Review
i purchased a toyota camry 2009 2 months back. nothing wrong with the car. its a great car. but i felt i was cheated. when i went to look at the car the sales guy told me they had the remote keys for the car inside and he will give them if i liked the car and bought it. i made a deal later and bought the car. the sales guy who helped me was not there on that day. some one else helped me out and when i made the deal. they just gave me a regular manual key. when i asked them they said the other sales guy has it somewhere and they will give it to me when he comes. i stop buy a couple of days later and then the guy says in the end that the old owner never gave them the keys and i had to get them installed myself. i talked to the person who made the deal and said i had to talk to the used car manager. and when i talked to him about that he said he is not sure and will call me back. he never did. i told him the website said it had the keys too. he said they dont do it. the info gets updated automatically. i only ended up leaving a couple of messages on his phone but he never returned the calls. if i had taken the car knowing about that then its fine, but they told me it had the keys and then they didnt have it. i will cost me another $600 - 900 to get it fixed. very dissappointed.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes