Toyota of Hackensack
Dealership Sales Review
I am a disabled Marine Corps veteran. I wanted to purchase a vehicle for my wife and needed to find the perfect truck for the perfect price. After visiting multiple dealerships, and not finding a truck that satisfied what I wanted I called Toyota of Hackensack. When I called I was greeted by Armando. Armando assured me that he would do everything in his power to get me a truck with everything I wanted for the best price, so I said ok and drove over to Hackensack. Upon arrival, Armando was awaiting my arrival and from the moment we shook hands Armando was ready to get to work. Armando was extremely knowledgable, patient, honest and had incredible customer service. Armando's professionalism was extremely impressive. Armando showed me all the trucks he had in stock and also what was available online. Armando answered ALL of my questions and even went above and beyond to inform me of all updates and promotions that were available. After reviewing all the options I found truck I wanted but the color I requested was not in stock. Armando told me not to worry and that he would make some calls to see if he could find the truck I wanted in the color I wanted. Within the hour, Armando found the color i requested and had it delivered to the dealership that evening! Within a a couple hours I had perfect Red Toyota Tacoma 2016 Limited! My wife LOVED her new truck. I couldn't be more thankful to Armando and the Hackensack team for their steadfast commitment to customer satisfaction. Armando, thank you so much! The Rocha family STRONGLY recommends Armando and Toyota of Hackensack! They will not let you down! -2ndLt and Sgt Rocha
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes