All American Ford of Hackensack
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Dealership Service Review
service Rating
Rude and unprofessional
Written byon 05/22/2024
Unprofessional and rude. Not accommodating to the customer. Mechanic threatened me. You will waste your time dealing with them. Do not buy from them, do not bring your car to service with them. Do not use any of the All American Ford dealers.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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All American Ford of Hackensack on 05/23/2024
Dealer Response
Jorge, I'm really sorry to read about your experience. It's important that our customers feel respected and valued at all times so this is concerning for us to see. We would like the opportunity to address these issues directly with you if possible. Please reach out when it suits you best, thank you. -Liz Talbott - Service Manager - (201) 487-6700 X2
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