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Ray Catena Lexus of Freehold


4264 Rte 9 S, Freehold, NJ 07728 (map)
Today 9:00 AM - 8:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
unfulfilled promise
Written by algebra1 on 11/11/2011
updated 07/29/2025

Three weeks before I bought my Lexus CT200H, I asked my sale rep: "Could there be a replacement part delivered shortly in case of car accident?" I was assured by the dealership that it shouldn't be problem. Unfortunately, an accident happened and it turns out that the part delivery take 3 - 4 weeks at least. This implies that Lexus sells cars that are not serviceable in a reasonably short time.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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